Contact Us

Got questions? We are here for you in many ways!

  • Speak with our Customer Care Team available 24/7:

    Just dial #CIMB (#2462) on your phone! Local calls are toll-free for Globe, Smart, and PLDT subscribers nationwide.

    If you’re currently not in the Philippines, please call +632 924 2462 (924-CIMB).


    24/7 Live Chat:

    Start a chat with our Customer Service Agents through OCTO by CIMB Bank mobile app.


    Raise an Issue:

    No time to chat? You can raise an issue through OCTO by CIMB Bank and we'll get to work solving it right away.


    FAQs and Tutorials:

    FAQs and Tutorials are available in the Help Center section of OCTO by CIMB Bank mobile app.

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