Got questions? We are here for you in many ways!
Speak with our Customer Care Team available 24/7:
Just dial #CIMB (#2462) on your phone! Local calls are toll-free for Globe, Smart, and PLDT subscribers nationwide.
If you’re currently not in the Philippines, please call +632 924 2462 (924-CIMB).
24/7 Live Chat:
Start a chat with our Customer Service Agents through OCTO by CIMB Bank mobile app.
Raise an Issue:
No time to chat? You can raise an issue through OCTO by CIMB Bank and we'll get to work solving it right away.
FAQs and Tutorials:
FAQs and Tutorials are available in the Help Center section of OCTO by CIMB Bank mobile app.
We will reply to your message via email as quickly as possible.
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