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How do I unblock my account ?

If your account has reached the validity period of 12 months and you haven't upgraded your account, don't worry! You can always upgrade your account through the CIMB Bank PH app. Follow these simple steps:

 

  1. Login to the CIMB Bank PH app once you have linked your GSave account to the CIMB Bank PH app
  2. Go to "Apply for Another Product" > "Upgrade GSave Account"
  3. Input required information
  4. Perform Selfie Check (Acceptable IDs: Passport, Driver's License, UMID, Voter's ID, Postal ID, TIN (latest format), SSS, and PRC)
  5. Once the verification is successful, your GSave account will be upgraded!

 

Don’t know how to link your GSave account to the CIMB Bank PH App? Click here.

 

Change The Way You Bank

Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.