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I didn't receive CIMB Bank PH App temporary login credential via SMS. What should I do?

Have you cashed-in to your GSave account? The temporary login credential will be sent to you once you have successfully made your first cash-in! 

 

If you have successfully cashed-in but still haven't received the temporary login credential, don't worry! You can still link your GSave account to CIMB Bank PH App even when you did not receive SMS on temporary login credential. Follow these simple steps:

 

  1. Download the CIMB Bank PH app on Play Store or App Store
  2. Go to the CIMB Bank PH app and tap "Forgot?" > "Forgot Password"
  3. Key in the email address you used to register your GSave account
  4. Key in the security code sent to your email address and reset your password
  5. Use the 6-digit OTP sent to your GSave registered mobile number to verify
  6. Once password has been reset, login using your mobile number* as your Username, and your new password

 

*Mobile number starts with 9 (Example: 9876543212)

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