Biometric login is available on iPhone with Touch ID or Face ID and Android devices that are running Android 6.0 and above with Fingerprint feature.
If you're using Face ID, please ensure CIMB Bank PH has permission to use Face ID feature.
Ensure you have registered your fingerprint/face in your device settings.
Should you still encounter any error, please call our hotline #2462 and report this to any customer care agent. We will then log this and request for a screenshot of the error before getting back to you on the solution.
Change The Way You Bank
Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.
This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Bank.
CIMB Bank makes no warranties as to the status of this link or information contained in the website you are about to access.