If you have encountered this issue, please ensure:
- That the email address you're checking is the same email address updated in CIMB Bank PH app
- That you've checked your email's junk or spam folder
- That you've tried re-sending the security code by tapping the RESEND button on the verification screen
If the problem persists, please call our Customer Care Team by dialing #CIMB (#2462) on your phone.
