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My debit card doesn't seem to be working.

Check your settings under "My Card" to ensure that you have enabled your debit card to perform transactions. To enable each debit card transaction function, tap on the toggle button and wait for it to turn RED. To disable the function, tap on the same toggle button and wait for it to turn gray.

For further assistance please call our Customer Care Team by dialing #CIMB (#2462) on your phone.

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Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.