• Digital Banking
  • Our App
  • Promotions
  • Our DNA
  • Financial Literacy Articles
  • Help & Support
Savings Accounts and Loans
Our Partners
Latest Promotions
Financial Essentials
Digital Banking with CIMB
Security Tips

The status of my debit card is LOCKED. What should I do?

There are a few reasons why your card status might be LOCKED. This can be due to:

  1. Wrong input of the last 4 digits of your debit card 10 times.
  2.  Expiry of Fast Account. To unlock, simply upgrade to a Fast Plus Account.
  3. Suspected fraudulent transactions with your card.

For further assistance please call our Customer Care Team by dialing #CIMB (#2462) on your phone.

Change The Way You Bank

Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.