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I cashed-in successfully via 7-Eleven/Bayad Center/Other Payment Centers/Over-The-Counter Banks/Online Cash-In but it did not reflect in my account.

All cash-ins should be reflected either immediately or on the same day. If this is not the case, please contact us via email, call, or Give Us Feedback feature in the app. Make sure you have all the necessary transaction details which may include transaction date, time, reference number and amount for our reference.

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