My cash-in failed and I received an error message "Amount exceeds the maximum allowed limit".
If you've received this error message, it means the amount you're trying to transact is higher than the selected bank’s maximum allowed limit. The bank has a cash in limit of PHP 500,000.00 per transaction and is subject to selected bank’s limit.
For example, if your selected bank has a daily limit of PHP 1,000,000.00 and you want to cash in PHP 1,000,000.00, you will need to perform two transactions of PHP 500,000.00. However, if the partner bank has a daily limit of PHP 250,000.00 then you will only be able to cash in up to that amount.
Below are the daily maximum limits for our partner banks:
1) Daily Maximum of PHP 2,000,0000: Over-the-Counter Banking and ATM (BDO OTC, BDO OTC Ref, Metrobank OTC, Unionbank OTC)