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My cash-in failed and I received an error message "Amount exceeds the maximum allowed limit".

If you've received this error message, it means the amount you're trying to transact is higher than the deposit outlet's maximum allowed limit. Below are the maximum limits for our partners:

  1. Maximum of PHP 2,000,000: Online Banking (BPI EOL), Over-the-Counter Banking and ATM (BDO OTC, BDO OTC Ref, Metrobank OTC, Unionbank OTC) 
  2. Maximum of PHP 1,000,000: Online Banking (BDO, BPI, Metrobank, RCBC, Robinsons Online, Unionbank EON, Unionbank, UCPB), Over-the-Counter Banking and ATM (BDO ATM, BPI OTC, BPI OTC Biller, AUB Online/OTC, Landbank OTC, PNB e-Banking, PNB Biller, RCBC OTC, Robinsons OTC, RCBC Savings, Security ATM, Security OTC, UCPB OTC/ATM), Over-the-Counter non-Bank (Cebuana, M Lhuillier) 
  3. Maximum of PHP 200,000: Online Banking (Chinabank, Landbank ATM), Over-the-Counter non-Bank (LBC, SM Retail, Robinsons) 
  4. Maximum of PHP 50,000: Over-the-Counter Banking and ATM (EastWest OTC) 
  5. Maximum of PHP 12,000: Over-the-Counter Banking and ATM (Chinabank OTC)

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