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Security Tips

Are there any instances in which my transaction could be unsuccessful?

Crediting to receiving / beneficiary bank account may be unsuccessful due to the following reasons:

  1. Invalid account (e.g.: wrong account number, closed, dormant or block account)
  2. Suspicious transaction (AML reason)
  3. Wrong information /details (e.g. Account Name provided is not the full and actual account name of the recipient.)
  4. Unsupported currency (not PHP currency)


It is highly advised that you obtain and provide correct information to avoid any delays in the interbank fund transfer.

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Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.