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Security Tips

Don’t have temporary credentials but already cashed-in to your GSave Account? Here’s how you can reset your credentials!

Lost or forgot your temporary credentials? No worries! Follow the steps below to know how you can link your GSave account to the CIMB Bank PH App even without temporary credentials.

 

IMPORTANT: Steps below will not work unless you have cashed in to your GSave account. If you have not done so, you can cash-in to your GSave account on your GCash mobile app before proceeding.

STEP 1

Open your CIMB Bank PH App and tap “Link my GSave account.”

STEP 2

Tap on “I don’t have temporary login credentials.”

STEP 3

Tap on “Set up my password” to proceed.

 

Note: You can only link your GSave to the CIMB Bank PH App after your first cash-in to your GSave Account.

STEP 4

Key in the e-mail address you used to register your GSave account.

STEP 5

Key in the security code sent to your registered e-mail.

STEP 6

Create your new password. You will use this password to login to the CIMB Bank PH app after this.

STEP 7

Key in the One-Time Password (OTP) sent to your mobile number.

STEP 8

Enter your registered mobile number without the zero as your username and the new password you just created.



Ex: 917233xxxx

STEP 9

Create your own username and complete the required information.

STEP 10

You will receive a verification email shortly. Tap on the verification link to verify your e-mail address!

STEP 11

Set up your Mobile PIN (MPIN) by entering your desired 6-digit number. This MPIN will be used to authenticate your transactions within the app.

 

Your MPIN is as important as your Password. DO NOT share it to anyone! 

Change The Way You Bank

Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.

You are about to enter a third party website & CIMB Group's privacy policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Bank.

 

CIMB Bank makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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