Job Description

  • Call delinquent loan borrowers
  • Process ticket requests via OTRS
  • Endorse accounts for LC waiver
  • Endorse accounts for SMS sending
  • Resolve complaints
  • Probe other contact number thru character reference
  • Perform skip tracing
  • Check other contact numbers in WAT
  • Offer payment arrangements
  • Offer other payment options


With at least 1 year of working experience in the related field preferably in banking or financial service.