Financial Literacy Articles
Help & Support
We will be right with you.
1) Lead, coach, and develop the In-house Collections team in performing the tasks assigned to them
2) Endorse accounts to In-house Collections team
3) Monitor and initiate prompt and appropriate action and follow up for all assigned accounts as needed
4) Develop and execute collections strategies and/or initiatives to achieve the team’s KPIs
5) Analyse delinquent accounts and prepare collections reports and analysis to be presented to the Management
6) Set the monthly targets of each Collection Analyst with the concurrence of the Collections Head
7) Conduct one on one coaching to each Collection Analyst regarding their performance
8) Perform call monitoring to ensure that calls are adherence to the Group Collection Standards
9) Help the Collections Head in cascading new policies and initiatives to the team
10) Undertake any other duties and responsibilities as assigned by Management from time to tim
Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!
This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.
CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.
Do you wish to proceed?