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Job Description

  • Provide design and thought leadership within the solution design team to convert business requirements and needs into coherent solution designs. Working within the Solution Design Framework provided by the Enterprise Architecture team. This will be focused around Concept to Retire and Order to Fulfil business capabilities.
  • Mentor, develop and support project team in delivering sustainable solution designs in a consistent and structured way that deliver business outcomes. 
  • Establish an efficient collaborative working relationship with the business stakeholders, technical teams, delivery teams and third parties
  • Work with business stakeholders to understand requirements during the conceptual stage with a view to exploit best practices and core features of the processes and technology deployed
  • Proactively support the business in designing new products and services so that they use core features available within the core solutions. Thus minimising the need for customization and development leading to faster to market products
  • Identify and understand the integration & customisation points of the end to end solution for Order Management and Provisioning. Ensuing that the Solution Design is registered into the Inmarsat Reference Library and has been reviewed through the appropriate governance forum
  • Provide oversight to project resources and contribute to concurrent projects.
  • Work with the development teams to ensure what is delivered meets your designs. Work with the IT Infrastructure, Delivery team and the Corporate Network team to create suitable and specific environments as required
  • Provide advice and guidance to the operational support teams as appropriate. Keep abreast of new industry developments and gain an understanding on how new and emerging technologies are being deployed by carriers. 
  • Partner with key internal and external stakeholders to analyse documented business and operational requirements to determine the best solution that meets the business needs
  • Analyse and assess requirements to identify upstream and downstream system and process impacts to proactively communicate impacts, risks, and solutions to other technology and business owners


  • Masters/Bachelors in Engineering/Sciences or relevant business discipline and/or
  • Certification in CBAP, CAP, BABOK V3.0 & IIBA Certification programs Demonstrated relevant working experience in a similar role/industry. E.g. Digital KYC QA, Cards - Visa, Mastercard, Bancnet, Instapay and Thales, business Operations, Audit and Finance, Call Center / IP BX System Management, BCP/DRP/VAPT/Office Productivity specialist

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