• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT operations, infrastructure engineering, or a related role.
• Strong knowledge of IT infrastructure and applications, including networks, servers, storage, databases, and middleware.
• Experience with instrumentation and monitoring tools, such as Nagios, Zabbix, or New Relic.
• Experience with scripting and programming languages, such as Python, Ruby, or PowerShell.
• Strong analytical and problem-solving skills.
• Excellent communication skills, with the ability to work collaboratively with other IT teams and stakeholders.