Product Owner

Drive bank's strategies and long-term plan to build best-in-class digital experience for CIMB PH Mobile Banking App.
Responsible for developing and gathering business requirements, solution design, user story writing, and conceptualization of user journeys and UI/UX.
Conduct Customer Discovery / user research and usability studies, collaborating with designers, developers, and other relevant business units throughout the process.
Regular evaluation of product's usability and recommend changes to improve user experience.
Partner with IT to manage and monitor progression of all digital projects, ensuring that IT delivers capabilites on time and per expectation.
Partner regularly with cross-functional teams to ensure alignment on feature development.
Work with Marketing team to develop positioning and messaging and ensure differentiation from competitors.
Provide regular updates on project status, potential risks, and other issues that may arise during development process to stakeholders.
Responsible for investigation process of customer complaints related to digital experience, ensuring that problems are correctly identified, and resolved in a timely manner.
Responsible for defects management and ensure defects are appropriately tended to and fixed in a timely manner.

3-5 years of experience in digital product management / ownership or similar role
Bachelor’s degree in business, computer science, information systems, or related field

APPLY NOW

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.