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Security Tips

Learn how you can bank safely by practicing these good online banking habits:

Create strong passwords for all your accounts and update it periodically
Create strong, unique passwords for all your accounts and update them periodically to reduce the risk of unauthorized access. Use a combination of uppercase and lowercase letters, numbers, and special characters for added security.

Beware of phishing, vishing, and smishing attacks by scammers
Be cautious of scams like phishing, vishing, and smishing that aim to deceive you and steal sensitive information. Stay alert for suspicious emails, calls, and texts to avoid falling victim to fraud.

Never access online bank accounts using unsecured Wi-Fi networks
Avoid accessing online bank accounts on unsecured Wi-Fi networks to protect your sensitive data from interception by hackers. Protect your sensitive data by utilizing secure and trusted networks when conducting online banking activities.

Only transact and interact through our official app store and website
To ensure safety, only conduct transactions and interactions through our official app store and website. Avoid using third-party platforms or unofficial channels as they may pose security risks and compromise your personal information.

Activate multi-factor authentication to add another layer of security
Add an extra layer of security by enabling multi-factor authentication. It requires multiple forms of verification, making it harder for unauthorized individuals to access your accounts.

Your bank account is yours

Selling or lending your bank account to anyone is allowing people to steal what is rightfully yours.

Buying or selling of online bank accounts is punishable under the Anti-Money Laundering Act (AMLA) of 2001 or RA 9160.

This law criminalizes unlawful activities such as graft and corrupt practices, fraudulent practices, robbery and extortion, swindling and plunder amongst other activities. So be careful, illegal activities will never go unpunished.

Make sure to open an account on the bank mobile app itself

This is the safest way to keep your money and information secure. We highly encourage you to transact only through these legitimate tools such as the CIMB Bank PH app.

Keep your bank account details to yourself much like any other personal and confidential information. Never disclose your password, PIN, or MPIN to anyone and be wary of sharing your personal or sensitive information online.

We are here to help you bank differently and securely, so you can focus on living your life purpose.

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