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Got questions? We are here for you in many ways!

Call Us

Speak with our Customer Care Team available from 6:00AM to 10:00PM daily:

For PLDT, Smart, and Talk n Text subscribers, you may call #2462 (#CIMB) or  (+632) 8924-2462 on your phone

For Globe and TM subscribers, you may call us on our landline: +632-8924-2462. Telco charges apply.

Email Us

Send us an email at hello@cimb.com for general inquiries on our products, services, promos, or how to Bank with us. If you’d like to raise a concern or request specifically regarding your account, the financial transaction you performed, or the status of your application, please Call Us.


Official CIMB Bank Email Addresses

Please be informed that email addresses ending in @cimb.com and @cimbbank.ph are official e-mail domains by CIMB Bank. Emails from these domains and other subdomains are official and valid.

Official CIMB Bank Social Media Pages

Click the links below to visit our official social media pages.



CIMB Bank Philippines

CIMB Bank Philippines

FAQs and Tutorials

FAQs and Tutorials are available in the Help Center section of CIMB Bank PH app.

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!