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PH

Got questions? We are here for you in many ways!

Web Form
Please send us a message anytime through our web form — available 24/7*.
Help Center
Reach out to us 24/7* through the 'Need Help?' button in the Help Center of the CIMB Bank PH app.
Hotline Support

Need immediate assistance? Our hotline is available from 6AM to 10PM.

 

Our phone lines are also available 24/7 for urgent concerns relating to fraudulent transactions and lost devices or cards.

 

For Smart and Globe (Toll-Free):

#2462 (#CIMB)

 

For Other Networks**:

+632 8924-2462

 

**Toll charges may apply.

*Our Help Center Team will get back to you within 24 to 48 hours.

Are you a victim of scam or fraud?

If you've noticed suspicious account activity or unauthorized transactions, call our 24/7 hotline immediately:

Smart and Globe (Toll-Free): #2462 (#CIMB)

Other Networks**: +632 8924-2462

 

**Toll charges may apply.

Official CIMB Bank PH Email Addresses

Please be informed that email addresses ending in @cimb.com, @info.cimbbank.ph, @tips.cimbbank.ph and @promos.cimbbank.ph are official e-mail domains by CIMB Bank. Emails from these domains and other subdomains are official and valid.

Official CIMB Bank PH Social Media Pages

Click the links below to visit our official social media pages.

CIMBBankPH

@CIMBBankPH

CIMB Bank Philippines

CIMB Bank Philippines

FAQs and Tutorials

FAQs and Tutorials are available in the Help Center section of CIMB Bank PH app.

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