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Got questions? We are here for you in many ways!

General Inquiries

Please send us a message by filling out our web form.


 
For Account-related Concerns

Reach out to us 24/7 through the 'Need Help?' button in the Help Center of the CIMB Bank PH app.
Urgent Phone Support 

For Lost or Stolen Card/Mobile Device, or to Report Fraudulent/Unauthorized Transactions:

 

For Smart and Globe (Toll-Free):

#2462 (#CIMB)

 

For Other Networks*:

+632 8924-2462

 

*Toll charges may apply.

Official CIMB Bank Email Addresses

Please be informed that email addresses ending in @cimb.com, @info.cimbbank.ph, @tips.cimbbank.ph and @promos.cimbbank.ph are official e-mail domains by CIMB Bank. Emails from these domains and other subdomains are official and valid.

Official CIMB Bank Social Media Pages

Click the links below to visit our official social media pages.

CIMBBankPH

@CIMBBankPH

CIMB Bank Philippines

CIMB Bank Philippines

FAQs and Tutorials

FAQs and Tutorials are available in the Help Center section of CIMB Bank PH app.

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

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