- Digital Banking
- Our App
- Our DNA
- Financial Literacy Articles
- Help & Support
We will be right with you.
|Get Help from the App
You can have access to Customer Care straight on the CIMB Bank PH app. For specific concerns regarding your account, transactions, application status and more, you can now use the Need Help? feature on the app.
You can also upload screenshots or photos of your concern. Our Customer Care Team will work on your ticket and give you updates on the CIMB Bank PH app. To learn more on how to get help, you may visit this page.
Send us a message on our web form for general inquiries on our products, services, promos, or how to Bank with us. If you’d like to raise a concern or request specifically regarding your account, the financial transaction you performed, or the status of your application, please reach out to us via the Need Help? feature in our app.
Speak with our Customer Care Team available from 6:00AM to 10:00PM daily.