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Got questions? We are here for you in many ways!

Call Us

Speak with our Customer Care Team available from 6:00AM to 10:00PM daily:

For PLDT, Smart, and Talk n Text subscribers, you may call #2462 (#CIMB) or  (+632) 8924-2462 on your phone

For Globe and TM subscribers, you may call us on our landline: +632-8924-2462. Telco charges apply.

Give Us Feedback
Send us feedback or raise account concerns, transaction-related concerns, application status through the Give Us Feedback form found on the Help Center menu in CIMB Bank PH App. We'll get to work in helping you right away. 

Email Us

Send us an email at hello@cimb.com for general inquiries on our products, services, promos, or how to Bank with us. If you’d like to raise a concern or request specifically regarding your account, the financial transaction you performed, or the status of your application, please Call Us or send us a Give Us Feedback form on the CIMB Bank PH app.


Official CIMB Bank Email Addresses

Please be informed that email addresses ending in @cimb.com and @cimbbank.ph are official e-mail domains by CIMB Bank. Emails from these domains and other subdomains are official and valid.

Official CIMB Bank Social Media Pages

Click the links below to visit our official social media pages.



CIMB Bank Philippines

CIMB Bank Philippines

FAQs and Tutorials

FAQs and Tutorials are available in the Help Center section of CIMB Bank PH app.

Change The Way You Bank

Download the CIMB Bank PH app for 24/7 safe and secure digital mobile banking experience.