Post Complaint Survey

Leave us your details and we will get back to you.

*This field is mandatory.

Hi! We would be happy to hear your thoughts about your recent encounter with CIMB Bank PH. We are very grateful that you are availing our services and through this short survey, we intend to serve you better by improving the way we cater to your digital banking needs.

What is your email address?*

What is your mobile number?*

Please provide ticket number*

How likely is it that you would recommend CIMB Bank PH to a friend, family, or colleague? (Please rank the following: 1 being Not Likely and 10 being Likely)*

This is a required field

How could we improve the way we handle complaints?*

{{remainingCharacters}} characters remaining

In addition to CIMB Group's Privacy Policy, this website is protected by reCAPTCHA which is subject to Google's Privacy Policy and Terms of Service.

Review and submit.

Cardmember Details

Edit

Redemption Item(s)

{{ property.quantity.value }} x {{ property.category.value }}

{{ (parseInt(property.points.value) * parseInt(property.quantity.value)).toLocaleString() }} BP

Total Points

{{ parseInt(overlayData.total).toLocaleString() }} BP

In addition to CIMB Group's Privacy Policy, this website is protected by reCAPTCHA which is subject to Google's Privacy Policy and Terms of Service.

Something went wrong

We are working to fix the error. Please wait a few minutes and try submitting again.
If this does not work, please contact our Customer Service

Seems like the network connection is lost. Check your network settings before trying again.

I'm looking for

Digital Banking

Our App

Promotions

Our DNA

Financial Literacy Articles

Help & Support

Our Products

Our Partners

Latest Promotions

Careers Page

Newsroom

Financial Essentials

Digital Banking with CIMB

Security Tips