In today’s digital world, convenience comes with risk. Phishing scams are becoming more prominent by the day. These scams can show up in your inbox, through text messages, or even via social media, often disguised as legitimate messages from banks, online stores, or even government agencies.
At CIMB Bank PH, your security is our priority. That’s why we’re here to help you stay one step ahead of scammers. Protecting your online banking experience starts with knowing what to look out for and what to avoid.
What is Phishing?
Phishing is a form of cybercrime where fraudsters impersonate trusted institutions to steal sensitive data like passwords, OTPs, or bank details. It comes in many forms, including:
- Email Phishing: Fake emails that appear to come from banks or companies
- SMS Phishing (Smishing): Texts with links urging you to take immediate action
- Voice Phishing (Vishing): Calls pretending to be bank representatives
- Social Media Phishing: DMs or posts that lead you to fake websites
Quick tips to scam-proof your online experience
- Double-check the sender: Always look closely at the email address or phone number. If it looks off or unfamiliar, don’t engage.
- Don’t click suspicious links or attachments: Legitimate institutions won’t ask you to verify your account through unofficial links or downloads.
- Never share your login details or OTP: CIMB will never ask for your password or one-time PIN via email, text, or call.
- Use only official platforms: Access your CIMB account only through the CIMB Bank PH app or our official website at www.cimbbank.com.ph.
- When in doubt, report it: If something feels off, it probably is. Reach out to our Customer Care team via the Help Center in the CIMB app and report the suspicious activity.
Staying careful and vigilant helps in protecting your account from fraudsters. Make sure to educate yourself on the many ways to keep yourself safe online and apply them accordingly. If you notice any malicious activity in your account, please do not hesitate to call our Customer Care Team by dialing #2462 (#CIMB) on your mobile phone. If you're currently not in the Philippines, please call +632 8 924 2462 (924-CIMB) or email us at hello@cimb.com
Stay safe and bank safely and securely from home with CIMB Bank!
CIMB Bank Philippines Inc. is regulated by the Bangko Sentral ng Pilipinas. You may contact the BSP Financial Consumer Protection Department at (+632)8708-7087 or consumeraffairs@bsp.gov.ph.
