Important Notice:

Effective September 15, 2023, we will be deactivating and you will no longer be able to reach us through this email address.

Don't worry, we have 3 safer and secure ways for you to reach us:

1. Via CIMB Bank PH app - 
If you have account-specific concerns, you can reach us using the Need Help? button found in the Help Center on the CIMB Bank PH app.

2. Via CIMB Bank PH website -  If you have general inquiries on our products, services, promotions, or need follow-up to an existing ticket, you can send us a message through the help and support page on our website:

3. Via Customer Care hotline - If you have immediate concerns such as lost or stolen CIMB debit card or unauthorized transactions you can call our Customer Care Team at #2462 (#CIMB) or (+632) 8924-2462 on your phone.​

We are delighted to be of service to you.