Important Update on your CIMB Bank PH account’s Terms and Conditions

Your security remains at the heart of everything we do.

As part of our continued commitment to keeping your banking experience safe and secure, we have updated our Terms and Conditions in compliance with recent legal and regulatory issuances, including the Anti-Financial Account Scamming Act (AFASA) and relevant Bangko Sentral ng Pilipinas (BSP) regulations.

These updated Terms and Conditions include the authority of CIMB Bank Philippines Inc., pursuant to AFASA, to temporarily hold funds involved in disputed transactions and to conduct coordinated verification procedures related to such transactions.

We encourage you to review the updated Terms and Conditions on the affected products on the CIMB Bank PH website. Simply select “Bank With Us” on the navigation page, and click the lending or deposit product under the “Save” or “Borrow” section to view the new Terms and Conditions document.

If you have any questions, you may visit our FAQ page at CIMB Bank PH FAQs. You may also reach our Customer Care Team at #2462 (#CIMB) or (+632) 8924-2462, or use the “Need Help?” feature in the CIMB Bank PH app.

Thank you for continuing to trust CIMB Bank PH as your banking partner and for allowing us to be part of your financial journey.