Important Update on Lazada PayLater powered by CIMB

Dear Valued Customer,

Please be advised that Lazada PayLater powered by CIMB will be discontinued effective March 31, 2026.

Customers with existing balances may continue to view and settle their payments through the Lazada app until their balances are fully paid.

Despite these changes, please note the following:

• Existing balances remain payable. You can continue to view your outstanding balance and monthly bills in the Lazada app and make payments there as you normally would.

• New purchases will no longer be available. Starting March 31, 2026, Lazada PayLater powered by CIMB can no longer be used for new purchases.

• Your account remains active if you have unpaid balances. This allows you to continue viewing your dues and completing your repayments.

If you wish to continue using Lazada PayLater for purchases, you may visit the Lazada PayLater page on the Lazada app to view available options. You may also check the Lazada website for more details.

For further assistance related to Lazada PayLater powered by CIMB, please call the CIMB Bank PH Customer Care Team at #2462 (#CIMB) or (+632) 8924-2462, so we can assist you further and answer any questions you may have. You may also use the “Need Help?” button in the CIMB Bank PH app, and our team will respond to your message promptly.

You may also reach out to the Lazada Customer Support via  (02) 8981-4939 and/or talk to CLEO, Lazada's 24/7 virtual customer care officer, or get support from their Customer Care Specialists who are available daily from 6:00 AM to 12:00 AM.

CIMB Bank PH continues to process your information in accordance with the Data Privacy Act of 2012 and our Privacy Policy. 

Thank you for your understanding and continued trust.

Sincerely,

CIMB Bank Philippines