• Digital Banking
  • Our App
  • Promotions
  • Our DNA
  • Financial Literacy Articles
  • Help & Support
Digital Banking
Our App
Promotions
Our DNA
Financial Literacy Articles
Help & Support
Our Products
Our Partners
Latest Promotions
Careers Page
Newsroom
Financial Essentials
Digital Banking with CIMB
Security Tips

I generated my reference code successfully but why is my request being rejected by the POS? 

Here's what you can do if this happens:

 

1) Check the expiry date of the reference code -- make sure it's still valid. If it is already expired, please generate a new cash-out request. 

2) Make sure that the reference code has not been used.

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

Do you wish to proceed?

Yes, please proceed