FAQ: I generated my reference code successfully but why is my request being rejected by the POS? | CIMB Bank PH

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I generated my reference code successfully but why is my request being rejected by the POS?

Here's what you can do if this happens:

1) Check the expiry date of the reference code -- make sure it's still valid. If it is already expired, please generate a new cash-out request.

2) Make sure that the reference code has not been used.

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