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Who do I call if I encounter problems with my payment?

For non-posting of payment, you can call our Customer Care Team by dialing #2462 (#CIMB) for Domestic Toll-Free or +632 8924 2462 (International).

 

Please present your transaction Reference Number to the Customer Care agent. 

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!