I can't seem to use my debit card for e-commerce transactions. What should I do?

To check if your card has been enabled for e-commerce transactions, open the CIMB Bank PH app and follow the steps below: 

1) Tap on CARDS > SETTINGS

2) Check whether the toggle for "Online e-commerce payments" is ON

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!