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I have been auto upgraded to CIMB Prime, can I opt out from it?

If you no longer wish to be part of CIMB Prime, you can opt out from this segment by reaching out to us through the 24/7 Help Center found on the CIMB Bank PH app. Just open your CIMB Bank PH app and raise your concern by tapping on the ‘Need Help’ button on the Help Center section.

 

You may also reach us through the following means:

 

For PLDT, Smart, and Talk 'n Text subscribers, call us at #2462 (#CIMB) or (+632) 8924-2462.

 

For Globe and TM subscribers, you may call us on our landline: +632-8924-2462.

 

Telco charges apply.

 

Once you opted out from CIMB Prime, the exclusive benefits on your deposit account will no longer apply.

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.