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First Time Login To The New CIMB Bank PH App
You can retrieve your username on the CIMB Bank PH App. Simply follow these steps:
1. Open the CIMB Bank PH App and select "Forgot?"
2. Tap on "I forgot my username"
3. Enter your mobile number that is registered to CIMB Bank PH
4. You'll receive a One-Time Password (OTP) via SMS to your registered mobile number. Enter the OTP and proceed.
5. Once you have been successfully verified, your username will be sent to your registered email address.
If you have lost access to your mobile or email address registered with CIMB Bank PH, please email us at email@example.com with the information below:
Email Subject: Change of Mobile Number
Step 1: Please provide the following information:
a) Full Name
b) Date of Birth: e.g. format 10 January 1990
c) Your mobile number registered with CIMB Bank
d) Your new mobile number to be updated
Step 2: Attach the following documents:
a) Clear photo of the ID (front and back) that you submitted when you opened your account.
c) Selfie holding your valid ID
Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!
This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.
CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.
Do you wish to proceed?