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App Migration and Support

FIRST TIME LOGIN TO THE NEW CIMB BANK PH APP

FIRST TIME LOGIN TO THE NEW CIMB BANK PH APP

  • How do I log in to the new CIMB Bank PH app?

  • I'm trying to log in to the new CIMB Bank PH app for the first time but I forgot my username. What do I do?

  • I'm trying to log in to the new CIMB Bank PH app for the first time but I forgot my password. What do I do?

  • I managed to log in but I don't have access to my mobile number anymore so I can't continue. What should I do?

  • Will I still be able to access the old CIMB Bank PH app?

  • I have previously enabled biometric login on the app. Do I have to enable biometric login again in the new app?

  • I had a pending loan application on the old CIMB Bank PH app. What will happen to it in the new app?

  • I had an unfinished savings account application. What will happen to it in the new app?

  • Will my previous transactions be reflected in the new app?

  • I've already ordered a CIMB Bank payWave debit card and its on its way to being delivered to me. How will the new app affect this?

  • Can I still use my temporary credentials to link my GSave/GCredit in the new app?

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