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PH

What should I do if I can't transact in a POS (Point-of-Sale) Terminal using my CIMB debit card?

Step 1: Double-check if your CIMB debit card has enabled contactless payment transactions by opening the CIMB Bank PH app

Step 2: Tap on CARDS then SETTINGS

Step 3: Check if the toggle for “Contactless Payment” is ON

Step 4: Once "Contactless Payment" is ON, your card should now work on any VISA enabled POS terminal.

 

If the POS machine rejects your card again, this means the merchant does not support the card for payment transactions.

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

You are about to enter a third party website & CIMB Group's Privacy Policy will cease to apply.

This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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