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Security Tips

I paid for my Term Loan outstanding balance before the due date. Why did the balance remain the same after paying for the monthly installment?

Term Loan monthly installment payments will only reflect on your account if you settle your payment on or after the date you receive your billing statement.


Any payment made before the due date will be:


i) Put under Advance Payment which will be used to offset any utilization/billed amount in the future, or


ii) Deducted to your other outstanding amount such as Cash Advance, Balance Transfer, Bills Payment, or Virtual Card usage if any.

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