How can we help with your Deposit Products concern?

We have prepared quick tips for you to refer which can help address your issue on your Deposit Products below:

Can I open an account if my country of residence is outside the Philippines?

What is an acceptable valid ID to use to open my account?

I submitted my source of funds documents during onboarding but it was rejected. Can I still open an account?

Why can't I scan my ID when I was on the ID scan page?

What happens if I failed the virtual verification?

The above tips did not address your issue? No worries, please submit your query to us so we can attend to it to resolve your issue.

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