• Digital Banking
  • Our App
  • Promotions
  • Our DNA
  • Financial Literacy Articles
  • Help & Support
Our Products
Our Partners
Latest Promotions
Careers Page
Newsroom
Surveys
Financial Essentials
Digital Banking with CIMB
Security Tips

I've tried logging into the app 5 times but it's unsuccessful. Now, my access is temporarily locked. What should I do? 

Your login access is temporarily locked due to entering the wrong password or username 5 or more times. After 5 attempts, your access will be locked for 1 hour, even if you've already entered the correct password and username. 

 

You can either try again after 1 hour with the correct username or password, or you can reset your password or retrieve your username by clicking the 'Forgot?' button.

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!