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Security Tips

I've tried logging into the app 5 times but it's unsuccessful. Now, my access is temporarily locked. What should I do? 

Your login access is temporarily locked due to entering the wrong password or username 5 or more times. After 5 attempts, your access will be locked for 1 hour, even if you've already entered the correct password and username. 

 

You can either try again after 1 hour with the correct username or password, or you can reset your password or retrieve your username by clicking the 'Forgot?' button.

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Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

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