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PH

What do I do if my ATM withdrawal fails but I still get debited?

If your ATM withdrawal fails and your account is debited, please call the CIMB Bank hotline and provide supporting documents (i.e. ATM receipt, or ATM error message).

 

After the investigation, if chargeback is required, CIMB Bank will return your funds within 7 to 10 banking days.

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

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This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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