LOAN ACCOUNT ONBOARDING

What is a PEP?

Why do we need the app permissions to send notifications and to access media/photos/files?

What are the acceptable valid IDs for the personal loan/REVI Credit application?

What are the acceptable income documents for submission?

Why was I prompted to redo the Selfie Check for ID verification?

What do I do if I was prompted that the ID provided is already being used by an existing customer?

I can't seem to change my name during the application. What should I do?

Can I apply for a Personal Loan even if I already have a REVI Credit account with CIMB Bank?

Do I need to submit a company ID in the Personal Loan application?

Do I need a guarantor or collateral?

Can I apply for another CIMB product if I'm rejected for a Personal Loan application?

If I was rejected for a Personal Loan application, how long before I can re-apply for a CIMB Personal Loan?

Can I cancel my loan application?

Can I apply for a Personal Loan again after cancelling my application?

How will I know if my Personal Loan has been approved?

What if I do not wish to accept the revised terms of the Personal Loan?

What happens if I don't finish my Personal Loan application?

Why was I rejected for the Personal Loan application?

I completed all the stages of the Personal Loan application and was offered a revised loan. Why is that?

How and when do I receive my Personal Loan proceeds?

How is my Personal Loan amount decided?

What if I want a different amount from my pre-selected REVI amount?

Do I need to submit an income document to apply for REVI Credit?

How is my final REVI Credit limit decided?

Why was I rejected for REVI Credit?

How will I know if my REVI Credit application has been approved?

How long does it take for my REVI Credit application to be processed?

What happens if I don't finish my REVI Credit application?

Can I apply for REVI Credit again if my application is cancelled?

Can I use my REVI Credit line once I receive my SMS and email approval notification?

If I was rejected for REVI Credit, how long before I can apply again?

Can I cancel my REVI Credit application?

Why was I asked to submit my source of income information after I have been approved for REVI Credit?

Why was I asked to redo my virtual verification after I have been approved for REVI Credit?