• Digital Banking
  • Our App
  • Promotions
  • Our DNA
  • Financial Literacy Articles
  • Help & Support
Our Products
Our Partners
Latest Promotions
Careers Page
Financial Essentials
Digital Banking with CIMB
Security Tips

I can't seem to change my name during the application. What should I do?

Your first, middle, and last name is extracted from your ID scanned during the virtual verification. Any changes to your name that differs from your ID will be rejected and you will be prompted to either change your name to match your ID or provide another valid ID to accept the name change. 


If you encounter further problems on this step, please contact our Customer Care Team at #2462 (#CIMB) or email us at hello@cimb.com.

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!