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Security Tips

When will my payment be reflected?

If your payment was made from your CIMB Bank savings account, the payment will be reflected immediately. 

 

If the payment was made via 7-Eleven, other banks, or over-the-counter (via Dragonpay), the payment should be reflected immediately. Should you encounter a scenario whereby its not reflected, you can reach us using the "Need Help?" button found in the Help Center on the CIMB Bank PH app or you can send us a message through the help and support page on our website:

Live your purpose with CIMB Bank!

Download the CIMB Bank PH app and step into the world of secure and convenient digital banking.

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