When will my payment be reflected?

If your payment was made from your CIMB Bank savings account, the payment will be reflected immediately. 


If the payment was made via 7-Eleven, other banks, or over-the-counter (via Dragonpay), the payment should be reflected immediately. Should you encounter a scenario whereby its not reflected, you can reach us using the "Need Help?" button found in the Help Center on the CIMB Bank PH app or you can send us a message through the help and support page on our website:

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!