When will my payment be reflected?

If your payment was made from your CIMB Bank savings account, the payment will be reflected immediately. 


If the payment was made via 7-Eleven, other banks, or over-the-counter (via Dragonpay), the payment should be reflected immediately. Should you encounter a scenario whereby its not reflected, you can reach us using the "Need Help?" button found in the Help Center on the CIMB Bank PH app or you can send us a message through the help and support page on our website:

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