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Security Tips

Why can't I scan my ID when I was on the ID scan page?

If you have trouble scanning your ID, it could be due to any of the following reasons:

 

1) Your ID photo is blurry

2) There is too much glare or reflection on your ID

3) The background where you placed your ID has the similar color with your ID (try holding your ID instead!)

Go Beyond Banking with CIMB Bank

Download the all-new CIMB Bank PH app and enjoy an enhanced digital banking experience that's fast, easy, and more convenient than ever!