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Savings Account

SAVINGS ACCOUNTS

Savings Account Linking and Onboarding

  • Can I open an account if my country of residence is outside the Philippines?

  • What is a Selfie Check?

  • When do I need to perform Virtual Verification?

  • What is an acceptable valid ID to use to open my account?

  • How to do a Selfie Check?

  • Will wearing colored contact lens affect the Selfie Check verification process?

  • Why can't I scan my ID when I was on the ID scan page?

  • What do I do if I'm prompted that the ID provided is already used by an existing customer?

  • How do I complete the Virtual Verification?

  • What happens if I failed the virtual verification?

  • How long does the bank require to verify my source of funds documents that was submitted during onboarding?

  • I submitted my source of funds documents during onboarding but it was rejected. Can I still open an account?

  • Why was I asked to resubmit my source of funds document and information?

  • I just opened a GSave account. How can I link my GSave to the CIMB Bank PH app?

  • I have problems linking my GSave account. What should I do?

  • How do I know if I have been fully verified?

  • I can't seem to change my name during the application. What should I do?

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This link is provided for your convenience only and shall not be considered or construed as an endorsement or verification of such linked website or its contents by CIMB Group.

 

CIMB Group makes no warranties as to the status of this link or information contained in the website you are about to access.

 

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Deposits are insured by the PDIC up to P500,000.00 per depositor.
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CIMB Bank Philippines, Inc. is a proud member of Bancnet.

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