FAQ: How do I complete the Virtual Verification? | CIMB Bank PH

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How do I complete the Virtual Verification?

To avoid failing the Virtual Verification on CIMB Bank PH App, please follow these guides:

a) Only use an Accepted ID Type that is valid (refer to list of Accepted IDs)

b) Capture ID photo and selfie at a bright location to ensure good quality and avoid blurry image

c) Do not use a fake ID / another person's ID / damaged ID / expired ID

d) Do not take another person's selfie

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